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Laboratory Benefit Management

Our comprehensive approach helps improve patient outcomes with lower lab costs.

Align routine and genetic lab testing with clinical guidelines

Today, 30% of all lab tests are unnecessary.* The absence of industry standards and clinical efficacy data can lead to unnecessary utilization and misinterpretation of tests. This can result in unsupported interventions and potential safety risks for members.

Lab Benefit Management from Optum and Avalon Healthcare Solutions aligns lab testing with clinical, evidence-based guidelines that better meet member needs and support cost savings for health plans.

Routine Test Management

Our industry-leading automated Routine Test Management solution supports adherence of lab testing to scientific and evidence-based criteria, evaluating laboratory claims to facilitate accurate reimbursement for clinically relevant tests.

This process occurs in near real time. Routine Test Management employs extensive rules to review lab test consistency with clinical conditions and alignment with health plan policies.

Precision Genetic Test Management

Precision Genetic Test Management brings together specific genetic test policies and prior authorization services with a unique genetic test identification and technical assessment process.

With a strong emphasis on test quality, the solution helps health plans make coverage determinations based on clinical evidence, physicians have transparency on test quality and patients receive the most appropriate genetic test.

Key benefits

Our comprehensive approach optimizes quality while managing spend.

Scalable innovation

We help validate that routine and genetic lab testing follows guidelines in a scalable way, with automated lab policy adherence technology and prior authorization services.

Payment accuracy

By translating evidence-based policies into coding and coverage rules, we help plans shift from routine lab cost-containment to affordability.

Unique genetic test identification

Through our exclusive partnership with Palmetto GBA, we provide unique genetic test identification with DEX® Diagnostic Exchange codes (DEX Z-Codes).

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Learn how DME Navigator can help streamline durable medical equipment (DME) benefits management. 

On-demand webinar

Value dex z codes

Optum and Palmetto experts partner in discussing how to solve genetic lab challenges in legacy solutions.

On-demand webinar

Innovative approaches to collaborate with PCPs

Understanding the challenges confronting Medicare Advantage plans and their Medical Loss Ratio.

Learn how we can help make your laboratory spend more affordable

Complementary solutions

DME Navigator

Our integrated durable medical equipment (DME) solution helps health plans manage spend while improving the experience for members, DME suppliers and the ordering providers

Ancillary Benefits Management

Reduce the burden of managing ancillary benefits programs separately across the care continuum. Our solutions leverage an affordability framework to close gaps for better care with lower costs.

Sources

*Zhi M, Ding EL, Theisen-Toupal J, Whelan J, Arnaout R. The landscape of inappropriate laboratory testing: a 15-year meta-analysis. PLoS One. 2013 Nov 15;8(11):e78962. doi: 10.1371/journal.pone.0078962. MID: 24260139; PMCID: PMC3829815.