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Health benefits

Global Employee Assistance Program (EAP) Solutions

A modern employee assistance program that provides your employees with proactive support for everyday life. 

Here for employees, wherever they are

We’re going beyond the traditional employee assistance program to offer employees and their families support for everyday life.   

Our solutions help people deal with challenging situations, parenting, caregiving, personal finances and more — all so your people can live healthier lives. With our help, your organization will become stronger and more productive.

Support for everyday life

Personalized guidance

Employees can choose to call or go online, where they are guided to the right type of support using real-time assessments. The Optum Support Finder experience is a global digital platform for employees to connect to the help they need, no matter where they are, in the ways that work best for them.

 

Care that’s within reach

Employees and their families can enjoy convenient access to care tailored to their preferences. This support extends beyond therapy to include coaching and self-guided tools like the Calm app. Our comprehensive approach is complemented by organizational tools such as:

  • Critical incident response support
  • Management consultations
  • Training

Each of which are designed to help your organization thrive.

Personalized guidance

Employees can choose to call or go online, where they are guided to the right type of support using real-time assessments. The Optum Support Finder experience is a global digital platform for employees to connect to the help they need, no matter where they are, in the ways that work best for them.

 

The experience was very, very positive. It was easy to navigate. It was easy to find therapy and tools for me to be a better person. Through the process of talking about my emotions, the future looks really bright.

Mark, a member who reached out for support

Key benefits

In-the-moment emotional support

Your team can get real-time confidential support from specialists 24/7/365.

Self-care tools

Convenient access to a wide range of digital tools, including the Calm app, along with recovery support, self-learning resources, peer support and more.

In-person or virtual provider visits

One-on-one therapy sessions with credentialled professionals give employees expert help when needed.

Financial and legal counseling

Access to financial and legal consultations, alongside a range of self-guided tools and resources.

Critical incident response

Our network of extensive experts and on-site crisis counselors are ready 24/7/365 to help your people and organization recover.

Consultations and referrals

Managers and leaders can connect with our consultants for focused support designed for complex and everyday situations.

Training for managers and employees

Our seminars and webcasts cover a wide range of topics that help managers and employees with life, health and workplace challenges.

Family and caregiver support

Tailored support helps parents, caregivers, and families navigate life events and maintain their wellbeing.

How we’re making an impact

With Emotional Wellbeing Solutions, you’re investing in EAP benefits that support the long-term health of your entire organization.*

80% of individuals report feeling more confident coping with issues

Absenteeism among individuals is reduced by 2.3 days

4.2-day improvement in presenteeism

Related healthcare insights

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Tailored financial wellbeing support eases employee stress and boosts productivity for global telecommunications company.

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Why workforce wellness programs must reward more than health tasks

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Product information and resources

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    Fact sheet

    Emotional Wellbeing Solutions

    Discover a workforce wellbeing program designed to help your organization reach its full potential.

    Download fact sheet

Learn how Optum can support employers looking for a practical, powerful and global approach to well-being

*U.S. EAP FUSS Survey, International EAP Expert Satisfaction Survey, Livewell Satisfaction Survey (2024) and Lifesupport Satisfaction Survey, 1/1/24—12/31/24.