*2023 HouseCalls book of business data
How we’re addressing and solving the challenge
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In-home and virtual assessments ensure ease and convenience
Optum HouseCalls in-home and virtual assessments enable us to meet your members in their home, assess their needs to improve their health and help you achieve your goals.
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Our APCs visit members in their homes nationwide
The HouseCalls traveling network is made up of 390+ APCs who log thousands of miles every year visiting members in their homes. This enables the HouseCalls program to reach members nationwide, including those living in sparsely populated counties.
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We close gaps in care and reduce ED visits and hospital stays
A peer-reviewed study published in Medical Care observed reductions in both emergency department (ED) visits and inpatient hospital stays for those receiving HouseCalls visits for certain conditions.
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Personalized care addresses social determinants of health
HouseCalls plays a crucial role in addressing social determinants of health (SDOH) by providing personalized care directly in the member’s living environment.
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In-home and virtual assessments ensure ease and convenience
Optum HouseCalls in-home and virtual assessments enable us to meet your members in their home, assess their needs to improve their health and help you achieve your goals.
A home visit from a HouseCalls nurse helps save a life
For Jack, a Medicare Advantage plan member, a preventive care visit from Heather, a HouseCalls nurse practitioner, may have helped save his life.
Related healthcare insights
Case study
A health plan increased in-home assessment rates for their Medicare Advantage members by working with Optum to increase member engagement.
Guide
Medicare Advantage members receiving in-home assessments saw fewer emergency department visits and inpatient hospital stays across 4 conditions.
E-book
The Optum differentiator helps communities attract and retain residents.