[MUSIC PLAYING IN THE BACKGROUND THROUGHOUT VIDEO]
[Text On Screen – Optum]
[VIDEO OF A NURSE WITH A PATIENT, A PERSON MASSAGING HER PAINFUL NECK, DOCTORS REVIEWING INFORMATION]
FEMALE VOICEOVER: You can delight patients, relieve staff frustrations, and grow your business.
[Text On Screen – Patient Access and Engagement]
It's all possible with Optum Patient Access and Engagement.
[Text On Screen – This patient-first, digital platform helps you tackle big challenges.]
[Text On Screen – Finding new patients, Booking appointments, Simplifying check-in, Providing ongoing care]
This patient-first digital platform helps you tackle big challenges, like finding new patients, booking appointments, simplifying check-in, and providing ongoing, appropriate care.
[GRAPHICS OF PATIENTS, CALENDAR, CLIPBOARD, STETHASCOPE]
It's designed to be healthcare's most comprehensive set of patient engagement solutions, together, in one platform.
[Text On Screen – Together in one platform]
[Text On Screen – it’s also customizable and flexible]
But it's also customizable and flexible.
[Text On Screen – Patient acquisition and scheduling]
[VIDEO OF INDIVIDUALS ON THEIR SMARTPHONE AND LAPTOP]
The platform helps patients find you, thanks to unique provider search and scheduling innovations.
[Text On Screen – Patients have the same experience]
[Text On Screen – Google, Healthgrades, Social media, payer portal, Provider portal, After hours access]
Patients enjoy the same easy to use experience across Google, Healthgrades, social media, and payer and provider portals, even after hours.
[Text On Screen – Search: location, insurance, language, gender, availability, and more]
Algorithms let them search by location, insurance, language, gender, availability, and more.
[GRAPHICS OF PATIENT, A CARE FACILITY, HOSPITAL, X-RAY]
[ANIMATION OF A PATIENT MATCHING WITH AN APPOINTMENT]
Patients match with providers, based on scheduling rules, to get appointments sooner and stay in network.
[Text On Screen – Patient intake]
[VIDEO OF AN INDIVIDUAL SIGNING INTO AN APPOINTMENT]
Patient intake is also simplified.
[Text On Screen – Book appointments 24/7]
Patients can book appointments 24/7.
[Text On Screen – Complete pre-registration, Upload ID, Check-in]
And before appointments, they can complete pre-registration tasks, upload their ID, and check-in.
[VIDEO OF A NURSE GETTING A PATIENT]
It can even alert patients when you're ready for them.
[VIDEO OF A COUPLE PAYING BILLS AT HOME, AN INDIVIDUAL MAKING PAYMENTS ON HER LAPTOP]
Billing is streamlined. Patients can see upfront cost estimates and make payments online.
[Text On Screen – Practice Growth and Analytics]
[VIDEO OF CLINICIANS REVIEWING DATA ON A COMPUTER, CLINCIANS REVIEWING DATA ON A TABLET]
With our practice growth analytics, you can get the information you need to set strategic goals and grow your market share.
[Text On Screen – Market insights, Clinical and consumer data, Network management, Marketing tools]
It includes market insights, industry leading clinical and consumer data, network management, and digital marketing tools.
[Text On Screen – The platform seamlessly integrates with virtually any EHR.]
Our platform seamlessly integrates with virtually any EHR, allowing for real time data views.
[Text On Screen – Patient engagement]
[VIDEO OF INDIVIDUALS WALKING IN PUBLIC ON THEIR MOBILES, AT HOME ON A LAPTOP AND TABLET]
Communication tools can help keep patients engaged. They can choose email, texts, or both.
[VIDEO OF A PATIENT ON A TWO-WAY CHAT WITH A DOCTOR]
Alerts let patients manage appointments, read reviews, and connect with staff via secure two-way chat.
[VIDEO OF A PATIENT AT A DOCTOR CHECK-UP, A PATIENT IN PHYSICAL THERAPY, A COUPLE AT HOME ON THEIR LAPTOP, A PATIENT CONSULTING WITH A NURSE]
Plus, we are expanding targeted outreach to support ongoing care, such as follow up reminders, care coordination, and referrals, tailored to each patient.
[Text On Screen – Patient Access and Engagement aims to provide a more streamlined experience]
In short, patient access and engagement aims to provide a more streamlined experience.
[Text On Screen – and we know it works.]
And we know it works.
[Text On Screen – New patients and improved time to care, Lower no-show rates, More efficient payments, Operating efficiencies and exceptional ROI]
It has delivered new patients and improved time to care, lower no-show rates, more efficient payments, and operating efficiencies, and exceptional ROI.
[VIDEO OF CLINICIANS REVIEWING DATA ON A COMPUTER, CLINCIANS REVIEWING DATA ON A TABLET, A DOCTOR VISITING WITH PATIENTS, CLINICIANS WALKING TOGETHER IN THE CLINIC]
Connect with us today to find out how Optum patient access and engagement can help empower you to focus on what truly matters, improving patient and practice health.
[Text On Screen – Optum, ©2024 Optum, Inc. All rights reserved.]
