Centered on people, delivered with precision
A specialty pharmacy that leads with empathy and expertise to help improve the lives of patients and the people who support them.
Streamlining complexities
We simplify specialty care with digital tools and personal support, making it easier for you and your patients to navigate care. Our provider portal has a 23 second response time in chat.1
Enabling better outcomes
Our deep specialty knowledge and proven processes help you deliver the best care, more efficiently. We have access to hundreds of drugs.
Transforming experiences
We stay ahead of what’s next—adapting quickly and using smart solutions to improve care and lower costs. Our Schedule My Fill program has a 100% adherence rate.2
Prior authorization (PA)
Help manage costs, control misuse and protect patient safety to ensure the best possible therapeutic outcomes with prior authorizations.
Specialty pharmacy provider portal
Streamline your workflow and save valuable time with the Optum® Specialty Provider Portal. This is a secure, web-based pharmacy portal that gives you access to detailed information about your patients and their medications.
Specialty 101
Take a behind the scenes look at how specialty pharmacies differ from traditional retail pharmacies.
Specialty and Infusion Drug List
Use our search tool to find medications that Optum Specialty Pharmacy and/or Optum Infusion Pharmacy can provide or facilitate access to.
How we help
E-prescribe using the information below, and we will route to one of our pharmacies to be filled:
1050 Patrol Road
Jeffersonville, IN 47130
NPI: 1083045140
NCPDP: 1564930
Find everything you need in one place:
- View prior authorization status, initiate appeals and see denial history
- Track prescription status and referral activities with enhanced dashboard views
- Easily search for patient medication lists, allergy information, diagnosis codes and insurance informatin
- Access more features coming soon to streamline your process
As an approved 340B partner, we help your resources reach more eligible patients and provide more comprehensive services.
We use the Optum Savings IQ platform to connect patients with financial resources to help them pay for and start their therapy without delay. Savings IQ automatically helps find all available aid, including:
- Foundation assistance and grants offered by nonprofit organizations or foundations that support people with specific health conditions
- Manufacturer copay cards that help reduce or eliminate out-of-pocket costs
- Manufacturer vouchers or free trials
- State- or manufacturer-sponsored free drug programs, depending on each manufacturer’s approval requirements and application process
Optum Savings IQ® delivered $832.4 million in financial assistance in 2024.
Patients can find support from clinicians and patient care coordinators on their personalized online portal. They can also schedule a virtual visit and connect with other patients on Optum® Connections, a platform featuring advice from clinical experts and testimonials from real patients.
Our infusion services include:
- Nationwide infusion pharmacy support with a patient-first focus
- Smooth insurance process and convenient logistics
- Hands-on pharmacists, personalized nursing and clinical expertise
- Nationwide home infusion nursing support and conveniently located infusion suites
- Customized patient education, programs and support
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Complementary solutions
Cardiopulmonary Center of Excellence
Gastroenterology Center of Excellence
Immunology Center of Excellence
Neurology Center of Excellence
Oncology Center of Excellence
- Optum. Internal analysis. January–September 2023.
- Optum Specialty Pharmacy. Internal analysis of the effect of Schedule My Fill on medication adherence and persistence among patients. April 1–December 2023.
*Optum Specialty Pharmacy, financial assistance book of business, 2024