Affected copay/coupon programs
If you received a reject message while transmitting a claim to a BIN/PCN, refer to the following list for further instruction. If the product is not listed or does not include information about how to process a claim through an alternative BIN/PCN, contact the patient assistance help desk on the coupon.
Last updated on May 3, 2024
Thank you for your patience and flexibility. We will continue to provide updates on our ongoing restoration of copay/coupon programs.