Insights
Global Nurse Advice Line
Supporting mission-critical programs for federal health agencies
Visualizing fraud, waste and abuse
Graph analytics and machine learning drive the future of program integrity.
Moving toward preemptive kidney transplants
Avoiding dialysis in favor of organ transplant can yield better patient outcomes and lower health care costs. So why is it still uncommon?
Kidney Disease Care: A Comprehensive Approach
Find out how an integrated approach produces better outcomes for renal disease — a common, complex and costly condition.
Automate fraud, waste and abuse
Learn how artificial intelligence (AI) and natural language processing (NLP) can help federal agencies improve program integrity, cut costs and deter fraud.
The customer experience trap
Learn why consumer loyalty is decreasing while innovation in customer experience is increasing.
New diabetes medication recommender app
Our user-centric tool helps prescribers keep up with American Diabetes Association (ADA) medication recommendations.
Case study 1: High-dollar claim savings
DRG outlier identified, resulting in $200,578 savings.
Star ratings are important to Medicare plans
Improving the quality of care and general health status for members.
Case study 2: High-dollar claim savings
DRG outlier identified, resulting in $600,000 savings.
2023 3rd Annual C-suite Research Report
How are market dynamics impacting decision-making across health care? Research report examines progress, challenges and priorities in 2023.
Hospital leader’s guide to 5 types of vendors and partners
This white paper from Advisory Board helps health care leaders navigate the complex terrain of external vendor and partner relationships.
5 Provider strategies to help improve your margins
In this e-book, discover how health care organizations are prioritizing a path to improved financial sustainability and margins.
5 Provider Strategies to Help Improve Your Margins: Download
How race and ethnicity data can bridge the health equity gap
The life sciences industry needs robust real-world data. For that data to reflect real-world populations, you need race and ethnicity data.
Disruption and Risk in Health Care
Dr. Wyatt Decker discusses how innovation can be the upside of disruption and the importance of value-based care in changing the status quo.
John Muir Health and AI: A case study in managing costs
Watch the webinar to learn actionable strategies on tackling decreased hospital margins, increased labor costs and staffing shortages.
Making Risk Adjustment Programs Work for You
Learn how three care delivery organizations reduced administrative burden to spend more time with patients and improve outcomes.
How are you identifying overpayments?
Identifying overpayments after a claim has been paid is a core component of payment integrity.
Supporting providers with a custom approach
Health plan assessment programs for value-based care help both physicians and patients.
Struggling to balance paperwork and patients?
You may be missing out on health plan services that can help.
HouseCalls: Fewer Emergency Visits, Hospital Stays
HouseCalls: Fewer Emergency Visits, Hospital Stays
Getting ahead of the mental health crisis
See how leaders are advancing data strategies, screenings and exploring ways to connect consumers to mental health support.
Reimagining senior care to meet changing demands
Find out how Medicare Advantage plans can improve your residents’ experience with more supportive, holistic care.
Optum Neurology Center of Excellence
When you work with the Optum Neurology Center of Excellence, we provide helpful resources so you can spend more time with your patients.
Self-scheduling boosts access and reduces staff burden
Learn how ProHealth Physicians used self-guided online scheduling to ease administrative burden and rebound patient volume.
Flexing seniors’ brains and social muscles
Medicare Advantage plans can differentiate supplementary programs by addressing cognitive health and social interaction.
How hospitals can maintain operational and financial viability
Read this white paper to learn strategies that can help critical access and independent hospitals remain viable in their communities.
How holistic programs improve senior health
Medicare Advantage plans need to rise above the competition by going beyond traditional fitness offerings.
Using predictive data to achieve 70:1 ROI
Watch the webinar to learn how MetroHealth used precision marketing to reach patients that are likely to need specialty services.
Connected care
Uncover leader insights and actions for creating a holistic care ecosystem.
Sustainability through partnership
See how Boulder Community Health partnered with Optum to continue to successfully fund its mission.
Digital equity across the health care system
Remove gaps and improve digital access for everyone.
2022 Analytics and AI survey from Advisory Board Research
ABR surveyed 250 strategy and analytics leaders.
Success stories in connected care
See how health organizations are creating new ways to deliver care.
Partnering for employee growth and retention
Explore how Boulder Community Health partnered with Optum to continue elevating its most critical component of success — its workforce.
C-suite Check-In: The Health Care Workforce Crisis
Research report uncovers impacts, obstacles and priorities.
A case study on Excel Medical Center
Using digital integration to ease administrative burdens can help you spend more time with patients and deliver positive patient outcomes.
HouseCalls: Helping to care for members where they are
As demand for home and community care grows, Optum® HouseCalls can reach your Medicare Advantage members and assess members’ health needs.
Changes to risk adjustment are coming. Are you prepared?
Learn how your practice may need to evolve to proactively anticipate the upcoming changes announced in April related to MA and Part D.
Connected communities
A panel discussion examines how to use data-driven, virtual and automated technologies to advance and refine population health strategies.
4 ways small and emerging biopharma can harness RWD now
Small and emerging biopharma companies are already having an impact on the industry. Learn how RWD can enhance your ability to innovate.
7 Strategies for Meeting More Mental Health Needs
Discover how to create an interconnected network of services that help people get properly diagnosed, access support and sustain progress.
The fight for techquity
Get ideas for how to fundamentally change your approach to building technology and incorporate techquity into your organization.
Viewpoints on the 2024 CMS Advance Notice
In this webinar, health plans will hear Optum viewpoints on the proposed CMS changes and how they may affect your MA plan. Be prepared now.
Building a connected care model
An expert panel explores elements of a whole-health approach.
The HouseCalls difference: Kim's story
Kim, a HouseCalls advanced clinician practitioner, believes a good day is when she’s helped someone. Watch the video to see her story.
The Impact of In-home Health Assessments
Learn about the benefits of HouseCalls assessments with these 5 fast facts.
The financial case for connected care
Get thought starters for assessing how a connected care model can strengthen your financial position.
Thrive or crumble: Partnerships are a new area of growth
Read the article from Nick Howell and Chris Pass to learn the successes and lessons of the partnership between John Muir Health and Optum.
Five tactics to unlock potential
Data and analytics to improve care experiences and outcomes.
Can automation cure workforce challenges?
Rethink how to support workers, while simplifying and improving care.
"No regret" IT investments for health systems
Learn which tech investments can benefit providers most today.
Grow with physician and consumer-driven insights
Support your hospital’s volume and revenue growth goals
Maximize Recoveries with Subrogation
Identify, investigate and recover medical and disability payments related to accidents.
Watch: OLS Data Leaders at STAT Summit
Break down common missteps when using RWD and create practical strategies to overcome them.
ACDIS CDI Survey and Report
Internal collaboration and clinically intelligent AI are key.
Enabling Success for the Health Plan Ecosystem
Optum has a complete portfolio of assets designed to enable health plans to make meaningful strides toward achieving their goals.
Caring for clinicians: From burnout to wellness
CEO of Optum Care Solutions Dr. Patrick Conway explores how to move beyond burnout and focus on clinician wellness.
Social inequities effect on patient and provider
As clinicians and caregivers to our patients, we bear witness to the inequity of health care. Dr. Oreggio shares experience and advice on opening doors to equal care.
Digital medicine that delights
Dr. Sonia Samagh from the Center for Digital Health is hard at work bringing the many digital tools available into an environment that becomes our “way of being” rather than another tool in the toolkit.
Research revolution: Optum Labs
Optum Labs is launching a study for a COVID-19 monoclonal antibody treatment. Through the power of data, every patient will receive the treatment. This approach gives quick results for practical problems.
Building resilience: Mental health lessons from COVID-19
COVID-19 has negatively affected many people's mental health, but will anything good come out of it?
Mobile clinic brings care to the community
Southwest Medical bridges the access gap with their mobile clinic by meeting patients where they are.
When to refer: PCP guide to Pap exams
Pap smears and HPV immunizations have become fundamental elements of preventive care for women.
The WellMed Bridges palliative care program
Patients with serious illness should not have to choose between curative and palliative treatment. That is the theory behind the WellMed Bridges program.
A System-Wide Look at Improving Specialty Care
Condition-specific clinical expertise and capabilities necessary for managing complex diseases
Sleep treatment across the ages
Combining real-world data and primary research helps us better understand insomnia.
Optum Dynamic Assessment of Pregnancies and Infants
Assess the impact of medication use during pregnancy and the impact on infant health.
Care of the clinician
A 2017 JAMA study showed that 45% of doctors feel at least one symptom of burnout.
Actualizing high-quality coordinated cancer care
The recently launched Cancer Center in Las Vegas incorporates IOM recommendations, delivering high-quality cancer care for better patient outcomes.
How to help patients prevent long-term cognitive complications
Despite the complexity of concussion, primary care providers are in a unique position to give life-altering advice to their patients.
Antiracism and inclusion
Optum saw the value in a project for a community cohort, Leadership for Racial Equity, and quickly worked to create a national strategy.
Demonstrating product value with integrated data
A special webinar hosted by MM&M demonstrates how integrated EHR and claims data offers a new foundation for demonstrating product value.
Optum Evidence Engine
Optum Evidence Engine unlocks the power of personalized, precision health care to help advance disease detection and treatment.
Webinar: Slowing the Progression of Chronic Kidney Disease
Explore insights into better care management and cost reduction.
Trends and perspectives for health plans
Driving toward the same things for our health care system — better quality, lower cost, and higher consumer and provider satisfaction.
Excela Health & Optum partner for employee retention
In this video, learn how Excela Health and Optum are investing in mission-critical initiatives while also avoiding job eliminations.
Five Things to Know About Every Health Care Consumer
Engage with consumers in meaningful ways as COVID-19 evolves.
Optum, FDA collaborate on vaccine and biologic research
FDA reaches agreement with life sciences segment of Optum to provide data and expertise to evaluate and research biologics and vaccines.
Data Governance Enables Indiana’s Rapid Response to COVID-19
See how the Hoosier state uses data governance and self-service analytics to monitor, prioritize and quickly respond to COVID-19.
Real-world data fills rare disease data gaps
Data removes the barriers to understanding rare disease.
U.S. Military Entrance Processing Command
Optum Serve conducts physical and mental examinations for military applicants.
Develop your growth strategy
Our research has uncovered four main reasons today’s planning executives struggle to find the right data to make the best decisions.
Value Transformation at Keck Medicine of USC
Value Transformation at Keck Medicine of USC
Assess drug performance with the power of integrated data
Inform research and commercial strategy with data insights.
How will you get to interoperability?
Watch the 10-minute demo to see how Optum Interoperability and Patient Access Services can help your state comply with CmS's final rule
Vaccine cold chain
Vaccine cold chain is a temperature-controlled supply chain process that maintains the potency of vaccines during the storage and distribution process.
Case Study: UMass utilizes analytics to improve adult immunizations
Population health analytics drive UMass participation in the AMGA AI Collaborative
Opening the digital doors to all consumers
A strategy guide for expanding access and health equity.
Evolving clinical trials from paper to digital
Accelerate research through a digitized model.
8 things to look for in a virtual care offering
8 things to look for in a virtual care offering
Dynamic Assessment Of Pregnancies And Infants
We help answer questions about maternal and infant health.
Walk in their shoes
Learn how real cancer patient and provider experiences drive care navigation decisions.
The unifying power of integrated data
Read how the integration of EHR and claims data can change what we can collectively learn about outcomes.
Accelerating a future where health care is closer to home
This new era goes beyond the walls of a clinic thanks to advances in digital health tools and approaches.
Data’s powerful influence on hospital growth
A digital health transformation is shaping data trends and shifting the way organizations seek and use information.
Improving UR effectiveness with Case Advisor
Improving UR effectiveness with Case Advisor
Increasing Value Through Higher Volume
Improve revenue integrity by expanding admission reviews.
Delivering Value-Based Care for Veterans Affairs & DOD | Optum
Best practices to help transition to value-based care.
Understanding the health care needs of Veterans
Ethnographic research conducted to help address Veterans' needs across the health care system.
A model market-performance partnership
John Muir Health and Optum partner to advance quality of care.
Everest Group Recognizes Optum as a Leader
The 2021 PEAK Matrix report maps the RCM Business Process Services market.
Assisted living plan comparison scenario
Keep your SNF-qualified residents with you longer.
Modernizing clinical trials with EHRs
Discover how Optum and three provider organizations leveraged EHR systems to modernize a clinical trial aimed at diabetes treatment.
Deliver program integrity efficiencies
Curb fraud, waste and abuse for federal agencies.
Optum Serve health technology and consulting solutions
Improving health across the nation to serve our federal customers
Robotic Process Automation (RPA)
We utilize RPA to advance federal government programs.
Patient-Centered Care Centers of Excellence
Optum's Centers of Excellence improve outcomes through patient-centered care.
When ‘Is it safe for me?’ changes to ‘Is it safe for us?’
Studying the impact of treatments on pregnancy and infants can help patients, providers and pharmaceutical companies make key decisions.
How AdventHealth leverages precision marketing
Optum Forum 2021: Regional One Health
Case Advisor contributes to utilization review success.
Preventing suicide among our nation's Veterans
See how Optum Serve, along with the PREVENTS Initiative, is helping in the collective effort to eliminate suicide among military and Veteran populations.
The Physician Liaison Outreach Playbook
The Optum Physician Liaison Outreach Playbook gives physician liaisons best practices, tools and templates for effective physician relationship-building.
SNFs Improve Care & Business Outcomes for Facilities
The Optum Care Model Helps SNFs Meet Strategic Goals
Population Health in the Digital Age
Introducing population health technology of the future
Leveraging Technology in Quit Services for Tobacco Cessation
Technology, tobacco products and who uses tobacco are changing, and Optum Quit Services are evolving to meet those changes.
Optum Provider Services Master Agreement
Optum delivers provider management through NASPO ValuePoint.
NASPO ValuePoint Helps States Streamline MMIS Procurements
Streamline MMIS procurements through cooperative purchasing.
Monitoring COVID-19 vaccine safety
Discover insights from Dr. John Seeger’s recent participation at the Duke-Margolis Thirteenth Annual Sentinel Initiative Public Workshop.
When a Skilled Nursing Facility (SNF) Becomes a Health Plan
This white paper addresses the challenges of launching a provider-owned ISNP.
New Data Dimensions In Life Sciences Research
Expanded research methods can address cost at the root level.
State of Healthcare Technology
Explore disruptive technologies transforming the industry.
Improve access to care with HouseCalls
White Paper: Improve Access to Care With HouseCalls | Optum
Transforming Analytics at Boulder Community Health
Learn how Boulder Community Health is using analytics to make decisions, improve care management and drive growth.
Modernizing Health Care: Joan's Journey | Optum
The health care system is built on positive intent, but it’s too complex. Joan’s journey illustrates how we’re creating something different.
Health care network planning & optimization success
Learn how leaders can use data and analytics to make informed decisions on their network and drive actionable conversations with providers.
Smartsourcing healthcare: A perspective
Optum360 shares an e-book on how provider partnerships can help accelerate growth and financial performance as an alternative to traditional models.
Consumer beliefs driving health care growth and retention
Understand the impact of consumer beliefs on everything from growth and clinical outcomes to patient acquisition and satisfaction.
Connecting the dots: Data-driven transformation
Connecting the Dots: Data-driven Transformation | Optum
Evidence-based Clinical Practice Guidelines for DoD and VA
Improve continuity of care by reducing variation in practice for service members transitioning to Veteran status.
Clinicogenomics: The next big leap in real-world data
Optum clinical genomics is positioned to shape a new generation of evidence that accelerates understanding of disease.
Testimonial: Overturning concurrent denials
See how one client strengthened its utilization review.
Impact story: Collaboration to drive long-term care forward
Impact story: Collaboration to drive long-term care forward
Subscribe to the Weekly Briefing
Get strategic perspectives for C-suite leaders to help guide the health system forward.
The Curious Case of the Costly Complication
Optum helps a client prove product effectiveness
The Doctor Will See You…Anywhere
A profound shift toward coordinated, responsive care is underway in American medicine.
Telephone Lifestyle Coaching for Veterans
Optum Serve can help Veterans achieve health and wellness goals using TLC. Promote well-being, prevent illness and reduce the burden of chronic conditions.
Managing the rise of people with multiple chronic conditions
Predicting who will develop multiple chronic conditions (MCCs) and intervening early is critical to better care and lower costs
Developing a successful network strategy
Grow business and generate revenue with network planning.
Technology Helps Reduce Barriers to Tobacco Cessation
Learn about the growing change in tobacco cessation.
Accelerate your digital transformation
Capitalize on the momentum around digital health solutions.
Optum Advanced Practice Clinician (APC) video
Advanced practice clinicians give personal care
The American Rescue Plan and public health
ARP is an opportunity for state governments to improve public health through investment, infrastructure and innovation.
COVID-19 Area Vulnerability Index
Prioritize resources and optimize care to fight COVID-19.
Navigating Forward: C-suite check-in — Research findings state of health care
Find out what 161 C-suite health care leaders think about how COVID-19 has changed the industry — and where we still must make progress.
Real-world data centralized teams
Expanding the use of RWD requires expertise and leadership.
Taking the Blinders Off Cancer Through Immunotherapy
Webinar: Taking the Blinders Off Cancer Through Immunotherapy
Four steps to a RWD enterprise strategy
Lou Brooks, SVP, Real-World Data and Analytics at Optum
Meeting consumers on their terms
Learn how relationships between consumers and health organizations are transforming.
Real Talk on Real-World Evidence: Practical Applications in 2021
Virtual fireside chat with Advisory Board and Optum Life Sciences leaders explores the expanded use and next wave of RWE applications
Self-Direction for State & Local I/DD Programs
This content is presented by Optum and the Spark Initiative.
Applying robotic process automation (RPA) for compliance
See how RPA helped saved 9,465 hours and $950,000 over five years in our client use case example.
The Optum care model in your community
Deliver specialized health care benefits to your residents
Center for Health Equity - The Lewin Group, Part of Optum Serve
See how we help public and private health care leaders, policy makers and researchers support equitable individual and community health.
Impact member care with in-home assessments
Download the infographic to learn more about how in-home assessments can uniquely impact SDOH.
Star ratings are important to Medicare Plans
Learn how health plans can improve Star ratings through high-touch strategies.
Insights on improved care through technology and scale
John Muir Health shares how the organization uses technology to reach those in need of health care services.
Basset Healthcare partnering insights
Tommy Ibrahim, MD, CEO of Bassett Healthcare Network, shares insights on reinventing a health system for success.
Preparing a strategy roadmap for government programs entry
Amy Jensen, VP of Optum Advisory Services, outlines requirements for a new market expansion.
Optum Care Model & UnitedHealthcare Assisted Living Plan
Support residents living in a senior living community.
Improved Arkansas Medicaid Outcomes
Helping Arkansas improve Medicaid outcomes, reduce costs.
The bedside research revolution
Optum Care Research and Innovation is an internal research support system that shows research is an integral part of care delivery.
Actionable tips for improving your claims denial process
Develop these six characteristics to effectively manage denials and support your organization's revenue integrity.
Expanded scope and efficiency with Optum CAC and CDI 3D
See how one health system partnered with Optum to transform their coding and CDI program.
Filling revenue cycle resource shortfalls
How to improve efficiency and reduce expenses.
Smart revenue cycle investments rather than deep cost cuts
Strengthen revenue performance with two astute investments.
Improve your ROI with the help of Optum Claims Manager
Flexible claims management tool drives down denials
Reconcile your RWD expectations to maximize your investment
Understand how routine clinical practice impacts information captured in real-world data (RWD).
Five things your denial rate isn't telling you
Learn 5 ways to make changes that will prevent and remediate denied claims.
A/R recovery services revenue continuity
Provider maintains A/R continuity during HIS conversion.
Artificial intelligence and the changing role of case managers
AI can help manage new responsibilities.
Disruptive current events make traditional UR models obsolete
Learn five ways to use new processes and technology to improve UR.
Computer-assisted coding helps company with continued growth
See how ACS used Optum CAC Professional for computer-assisted coding to expand medical coding and billing operations and navigate the ICD-10 transition.
Defending emergency department reimbursement
Learn how to strengthen your ED visit-level determinations.
AI advances the revenue cycle
The use of NLP makes the revenue cycle work smarter, not harder.
How Optum supports value-based goals with powerful products
Optum supports value-based goals with powerful products.
Optum CAC offers automatic review of physician selected coding
Coding review module monitors for results.
How fully leveraged AI solutions surpass traditional UR systems
Learn four ways AI expands your reach and effectiveness.
Giving patients a clear look at their care
A better patient experience through price transparency
Developing a best-in-class middle revenue cycle for hospitals
Explore the six focus areas for improving performance.
Choosing a strategic accounts receivable service partner
Selecting the right recovery partner requires careful evaluation.
Modernizing the Medicaid experience
Read our 9 key takeaways for states to modernize the provider management experience.
Emerging technologies in underwriting
Listen to the on-demand webinar from Becker Healthcare in partnership with Bill Dimmock, VP of Advisory Services at Optum.
Reducing administrative variation with artificial intelligence
Infuse technology into your medical necessity process.
Impacting SDOH for patients and communities
CNO Kristy Duffey discusses the benefits of home-based care, opportunities in value-based care and how digital tools can overcome barriers.
Improve claims processing with these claims management tips
Untangle the causes of medical necessity denials.
Review factors hidden by your denial rate.
Develop a best-in-class front-end revenue cycle
Learn six ways to take your operations from good to great.
Improving clinical documentation improvement (CDI) efficiency
See how Lima Memorial improved efficiency with advanced technology.
Becoming financially resilient after COVID-19
We surveyed 105 hospital leaders on their strategies for achieving stronger financial health.
Clinicogenomics: new, linked data is advancing research
Rich, longitudinal clinicogenomics data can fuel all stages of drug development.
Leveraging commercial health care technologies
Apply AI and program integrity practices in government.
4 marketing questions health care leaders should ask
Learn the four essential data-centric marketing questions every health care leader should ask.
Maximize clinical trial enrollment
Use clinical and claims data to conduct patient finding.
Forward-thinking strategies for 2022
Explore this video series featuring insights for Life Sciences leaders, delivered by experts from across health care.
Enterprise IT strategies with HIMSS and Optum
Scott Gaydos of Optum shares how enterprise IT strategies provide numerous opportunities to improve and transform health care.
John Muir Health & Optum: A Model IT Performance Partnership
Learn how John Muir Health advanced patient care through rapid IT integration, modernization and optimization.
5 keys to digital health care transformation
Transform operations, better manage business processes and improve outcomes.
Veterans Benefits Administration
They honored their commitment. It's time to honor ours.
John Muir Health Clinical Operations Video
See how John Muir partnered with Optum to enable a seamless consumer experience.
MMIS Game-Changer: Collaborative Contracting
NASPO ValuePoint helps states streamline procurement.
Market Performance Partnership: John Muir Health & Optum
Our integrated partnership model provides meaningful and measurable results.
Automation Drives Success for Health Systems
Discover innovative strategies to improve financial health.
Health Care Interoperability Solutions
Optum Interoperability and Patient Access Services can help your state comply with CMS' final rule. View our overview video to find out how.
Health Equity & Women's Health
Create meaningful change for the women in your workforce.
John Muir Health Partnership Insights
Learn how to lean into a partnership and determine the most important things to your organization and how to achieve them.
Optum Health Care Interoperability & Patient Access Services
Our solution is fully developed and ready right now to help your state meet compliance.
Gratitude for Heroism
Optum Serve is proud to recognize female Service Members and Veterans.
Solutions to the maternal care crisis are coming into focus
Solutions to the maternal care crisis are coming into focus
Five Insights to Manage Hospital Administrative Costs
In this Optum article, futurist Tom Koulopolous and John Muir Health's Chris Pass share five strategies to manage administrative costs and improve performance.
Military & Veteran Health Care Journey: Infographic
Delivering and managing health care at key phases of life for Military Service Members and Veterans.
Modernizing the Medicaid Experience | Optum
How can states and providers use modularity to modernize? Dustin Haisler at GovTech.com interviews Optum product leaders for insights.
Clinicogenomics Enable Precision Drug Development | Optum
Supporting those who serve
Optum Serve is proud to support Military Service Members, Veterans and their families.
Navigate the workforce challenge
Identify root causes of workforce upheaval and how to adjust policies, procedures and practices for stability and long-term growth.
Digital Front Door Strategy Improves Patient Experience
Discover how a digital patient engagement strategy can provide easier access, reduce cancellations, and enhance front-end collections.
Behavioral Health Provider Digital Access Survey | Optum
Balancing health choices, cost and outcomes
The health care system has fewer resources than ever and struggles to provide care when and where people need it. How can employers support their workforces?
The Health Equity Alignment Solution (HEALS)
HEALS is a data analytics solution that highlights where and how inequities occur within a community, state or a health plan’s member population.
Priority Identification Vaccine Operating Tool (PIVOT)
PIVOT provides the data analytics and visualization needed to optimize planning, administration and monitoring of vaccines.
Reinventing a health system for success
Learn about the Bassett Healthcare and Optum partnership.
White paper: Defragment care with in-home assessments
In-home assessments can help to improve mental health and other social determinants for seniors. Read about the HouseCalls approach.
Cost optimization strategies to restore financial health
Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.
Vaccine Outreach - Implementing Community Engagement (VOICE)
VOICE addresses vaccine hesitancy in at-risk and vulnerable populations.
Strategic Growth for Health Systems
This webinar covers topics surrounding disruptive market forces, workforce strategy, competitors growing within the industry and finance.
Applying health equity through action and evidence
Optum VP of Health Equity Analytics, Dr. Ali Shirvani-Mahdavi, discusses developing a data-driven strategy for equitable health outcomes.
NEJM Catalyst Q&A: Tech’s role for health care’s workforce
CMO Dr. Garry Choy discusses pros and cons of using automation and clinical decision support to meet today's workforce challenges.
Delivering the Personal Touch
Health leaders share IT transformation stories
Hear John Muir Health and Bassett Health’s observations on digital transformation, modernizing infrastructure and strategic automation.
Volume 2: Revenue performance for better financial health
Read the white paper for strategies on achieving proper levels of reimbursement, writing off bad debt, and expanding into new service areas.
Digital scheduling at a rural health system
Learn how a rural health system achieved an ideal patient experience and increased bookings with digital scheduling.
For working in health care, positive future awaits
Sarah King, chief client officer, highlights how we can work together to overcome workforce challenges and forge a new path forward.
Clinical intelligence: The smartest revenue cycle investment
Our white paper shows how investing in smart technologies supports the revenue cycle from patient registration through full reimbursement.
6 workforce strategies for health care leaders
Strengthen and inspire your health care workforce. Our actionable toolkit offers new strategies to reconnect with talent, simplify workflows and more.
6 growth trends for patient-centric health care
Learn strategies you can use to differentiate your health system from your competitors.
Who are the patients in your market?
Get a complimentary custom market assessment to identify high-value patients and vulnerable populations to build meaningful engagements.
Executive series: Health Care Workforce Crisis
Get strategy, insight and resources to create an enterprise-wide health care workforce strategy.
Benefits of the Optum care model
Learn five fast facts assisted living communities should know.
Bassett Healthcare Network Blazes a Bold Path Forward with Optum
Bassett Healthcare Network Blazes a Bold Path Forward with Optum
Driving Hospital and Health System Growth strategy
Explore a collection of best practices for health systems.
Human Centered Design in Health Care
This Optum white paper shows how human-centered design builds technology and programs that are easy and intuitive for consumers to use.
Four steps to an enterprise data strategy
Explore the steps for creating a real-world data strategy that helps life sciences companies to maximize their data investments.
Is Your Real-World Data Research Ready?
Real-world data can help evaluate the effectiveness of medications and therapies, which is why evaluation should be part of the investment.
Targeted care and lower cost: How one state achieved both
One state achieved both in delivering home health services.
Clinical and claims data: A powerful combination
Get a snapshot of the pros/cons of clinical and claims data.
Improve Women's Health with Community-Based Solutions
Improve Women's Health with Community-Based Solutions | Optum
True interoperability adds value
Act on trends, enhance care coordination and much more.
Webinar: Trends and challenges in telehealth
Explore new ways of doing business that allow you to meet shifting customer expectations, workforce challenges and emerging business goals.
Using Your EHR to Accelerate Digital Health
Explore how a thoughtful approach to EHR can impact the health care digital journey and help an organization achieve its business goals.
Arkansas' New Approach to Medicaid Management
See how data and analytics help Arkansas manage one of the state's most vital and widely used government programs.
Optum Quit Services
Discover the difference of an evidence-based program that offers a truly personalized approach and blends technology with a human touch.
Third Annual Optum Survey - AI in Health Care
AI on the rise: Health leaders turn to tech in the pandemic.
Optum Quit For Life
Discover the difference of an evidence-based program that offers a truly personalized approach and blends technology with a human touch.
Preparing for the future of life sciences
Life sciences leaders are thinking differently with data to support novel strategies.
Explore five priorities to improve financial performance
Explore five priorities to improve financial performance
Overcoming challenges to managing costs in health care
A Q&A about opportunities to improve margin performance
Break down silos in clinical trial design with RWD and tools
Clinical trial protocol design and feasibility often occur in silos. Learn how to make the overall trial design process more effective.
A new approach to managing genetic testing
Better manage genetic test management solutions, ensuring the right test is used at the right time to determine the right care.
Catalyze the use of RWE in the life sciences industry
Discover how using real-world evidence (RWE) in the life sciences industry can help catapult learning and drive impact for your company.
Optum named a Leader in patient engagement
Everest Group recognizes Optum in its 2023 Patient Engagement Platforms PEAK Matrix® Assessment.
NEJM Catalyst Q&A: Health equity
UHG leader Catherine Anderson on building blocks of a health equity strategy, partnerships and leveraging resources for sustainable impact.
Clinicogenomics: advancing discovery and treatment
Watch Dr. Ashley Brenton, VP, real-world evidence and genomics, Optum Life Sciences, discuss patient journeys and cohort building.
Pharmacy Network Strategy
Our full-spectrum pharmacy services are designed to provide affordable access to prescription medications and therapies.
Driving innovation with new services
One organization decreased uncompensated care, increased loyalty and patient satisfaction, and connected patients with more funding sources.
Virtual urgent care scheduling for telehealth
Optum Patient Access and Engagement connects consumers to virtual urgent care through a national telehealth platform.
Automating Success: The Keys to Revenue Cycle Transformation
Gain expert insights into strategies to decrease costs, unlock new sources of growth and improve patient experiences.
Annual Optum survey on consumer care preferences
Optum surveyed more than 1,200 consumers to understand their experiences when accessing care. Download this e-book to read our findings.
Breast cancer awareness month
Early detection is critical to fighting breast cancer; advances in technology are helping
Integrated in‑home and in‑office assessments program
Help manage care and improve quality by providing members in-home and in-office care assessment options through one streamlined approach.
How Health Equity Can Be a Catalyst for Growth
Providing better care for the underserved is vital for healthier communities. It can also be a wise strategy to unlock organizational growth.
Viewpoints on the 2025 CMS Advance Notice
Don't miss this exclusive webinar and the chance to learn how your Medicare Advantage plan can better prepare for the 2025 changes.
Meet the rising demand from seniors to age in place
In-home assessments can improve outcomes, reduce health care costs and align with member preference.
Forging a new frontier in mental and behavioral health
Overcome today's barriers with leadership, collaboration and investment strategies that proactively address mental and behavioral health.
Decreasing avoidable claim denials with transparency
In this white paper, see how near real-time visibility prevents improper claim denials.
NEJM Catalyst Q&A: Value-based care
Dr. Wyatt Decker discusses the path forward for value-based care including implementation challenges, benefits and keys to success.
Get competitive with coding and CDI analytics
Watch the demo to learn how our analytics platform provides custom, value-added reports with the data insights you want.
Utilizing Patient Access Contact Center Services
See how a hospital streamlined scheduling for about 700 providers and strengthened customer service for over 65,000 patient calls monthly.
Webinar: Solving trial recruitment challenges with data
Learn from clinical trial leaders how you can address recruitment roadblocks by unlocking real-world data (RWD).
Optimize Patient Access with Automation and Technology
This webinar shares best practices for optimizing patient access with automation and consumer-centric technology strategies.
Diagnosis and care recommendations for rare congenital anomaly
Rigorous work-up leads to conservative CHD (Congenital Heart Disease) treatment approach.
Strategies to beat the RCM labor shortage
See how strategic revenue cycle partnerships can help you thrive amid the Great Resignation.
The value of DEX Z-Codes in the commercial space
Optum and Palmetto experts partner in discussing how to solve genetic lab challenges in legacy solutions.
Two-sided risk: Medicare Advantage vs. fee-for-service Medicare programs
How fully accountable care improves quality outcomes.
What if pragmatic trials were more practical?
Pragmatic trials look increasingly attractive to researchers, but they’re tough to execute. Learn how to simplify the process.
2024 Stars Preview: A Return to Normal and a Path Forward
Perform key actions to manage your Stars performance with a focus on member engagement. Learn how to take control of your Star ratings now.
Fecal transplant to treat recurrent urinary tract infection
Leveraging a microbiome approach.
The road to financial stability
Health system CFOs share insights to navigating razor-thin margins
Addressing challenges with CDI and coding
Read the success story to hear how Optum technology helped increase John Muir Health's monthly CDI case review average by 22%
Extending an independent lifestyle for seniors
The Optum differentiator helps communities attract and retain residents.
Help Improve Your Members' Health with Optum HouseCalls
Medicare Advantage members receiving in-home assessments saw reductions in emergency department visits and inpatient hospital stays across 4 conditions.
HouseCalls travels far and wide to support members’ health
The HouseCalls program provides health plans with annual in-home clinical assessments for Medicare Advantage members available in 50 states.
Innovative approaches to collaborate with PCP's
Understanding the challenges confronting Medicare Advantage plans and their Medical Loss Ratio.
Best practices for reducing provider abrasion
Find out what is driving the recent increase in abrasion and learn what health plans can do to alleviate provider pain points.
Addressing the root causes of mental health disparities
Discover steps and strategies to reduce disparities among vulnerable populations and remove barriers for more equitable mental health care.
What if providers’ clinical data were research-ready?
Providers collect data about patients every day. But what should they be considering — and doing — to put their clinical data to good use?
Can innovation help the health care workforce crisis?
Harvard Business Review Analytic Services and Optum leaders examine human-focused innovations for the health care workforce.
Improving access to behavioral health services
See how Optum helped one state visualize utilization and demographic data around behavioral health programs.
Mental Health: Optum Addresses the Great Information Divide
Explore the challenges and opportunities in mining mental health data for individuals and communities.
Achieving health equity: Actionable analytics unlock improved outcomes
By applying analytics solutions, states can create a comprehensive roadmap to better health equity.
Four steps to optimizing value-based care
Learn how combining these steps can help power a holistic workflow between payers and care delivery.
Strategies to reduce administrative costs
Strategies to fix payer-provider collaboration, streamline patient financial experience and apply AI technologies for better cost savings.
Reassess the Inflation Reduction Act with evidence in mind
Cut through the noise of the Inflation Reduction Act of 2022 with key points aimed to help life sciences leaders leverage impactful data.
Driving a frictionless digital patient experience
Watch the webinar to learn how to reduce friction points impacting the digital journey and preventing patients from getting in the door.
Leverage AI-powered CDI and coding
CDI programs are expanding to support risk adjustment initiatives. Integrated CDI technologies are needed to support revenue and integrity.
Partnering to reduce fraud, waste and abuse
We partner with federal agencies to address challenges and support their unique needs through technologies, solutions and best practices.
Cost optimization strategies to restore financial health
Watch the webinar for insights on disruptive market forces, the health care economy, cost-management efforts and managing operating costs.
Health system boosts reach with payer channel scheduling
St. Luke’s Health dramatically increased volumes and decreased costly no shows with Optum digital scheduling. Learn how your system can, too.
Engage providers to impact member outcomes
Download our infographic to learn how Optum can take the burden off of payers to impact provider performance.
New mandatory CMS reporting rules will impact states
To meet the requirements, states should consider focusing on five key areas.
Tackle workforce crisis with human innovation
Explore human-focused innovations for solving health care workforce challenges while reaping benefits for all.
Improve provider engagement with Optum Mobile Query
Watch the demo video to streamline your CDI/coder query workflow and engage providers in real time.