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Informational

Ob/gyn services update for Colorado Springs:

Ob/gyn services will no longer be offered at our Pikes Peak region locations after Aug. 16, 2024. 

Patient support for Optum Colorado

Have questions? We'll help you find what you're looking for.

Notice

We moved to MyChart on December 1. Find out what our change to the new patient portal means for you. 

Accepted health insurance plans

Contact us

Please call us if you have questions. Our representatives speak English. 

For Colorado Springs and the Pikes Peak region, please call customer service at 1-719-522-1133, TTY 711.

For the Denver metro area, please call customer service at 1-303-425-4680, TTY 711.

Introducing the new MyChart patient portal

It's easy to pay your bill online, schedule visits, view medical records, message your provider, and more.

MyChart Patient Portal

If your visit was Dec. 1, 2024 or after, visit MyChart.

 

Sign in or register

 

If your visit was Nov. 30, 2024 or before, your bill pay and patient portal options depend on your provider.

Optum Colorado in Denver (NWP)

Optum – Colorado Springs

Optum Colorado in Pikes Peak area (formerly MVMG)

Common questions about your doctor visit

To make an appointment with Optum Colorado, sign in to your patient portal or call your provider’s location. TTY 711 for all numbers.

For Optum Colorado in the Pikes Peak area, formerly Mountain View Medical Group (MVMG), visit your MVMG patient portal or call:


For Optum Colorado in Colorado Springs, visit your FollowMyHealth patient portal or call:

We value your feedback. There are 2 easy ways to get in touch with our patient experience team:


You may receive a patient satisfaction survey after your visit, and we hope you take a few minutes to fill it out. Your feedback helps improve the care we offer. 

Do you know that the average cost of an emergency room (ER) visit is 10 times higher than an urgent care visit? We’ll help make sure that you get the right care at the right time — 24 hours a day, 7 days a week.

Denver metro area: call us first

If you need care, call your doctor's office even if it's after hours. Our care team will guide you to the right place, saving you time, hassle and money.

In Denver, we work with DispatchHealth to offer safe, convenient and affordable care in your home for urgent health needs that do not require an ER visit.* Get the care you need and recover comfortably at home.

Phone: 1-720-868-5984
Website: DispatchHealth.com
Hours: 7 a.m. – 10 p.m., 7 days a week, including holidays
No preregistration needed.

New West Physicians is now part of Optum Colorado.  Some of our offices are now combined. You’ll find the same trusted providers under a new name.

Our Littleton area clinics are now in our Southpark Lane location. Arapahoe Internal Medicine and Family and Internal Medicine at Highlands Ranch are now combined and renamed to:

Optum Primary Care–Littleton
8199 Southpark Lane
Ste. 100
Littleton, Colorado 80120
1-303-730-3332

Our Arvada Area Clinics are now in our Kipling Street location and have been renamed. Arvada Family Medicine, Arvada Internal Medicine and Family Health Care Center are now combined and renamed to:

Optum Primary Care–Arvada
7950 Kipling St.
Ste. 101
Arvada, Colorado 80005
1-303-425-4680

Our MVMG Briargate Medical Associates clinic will be merging into our nearby Optum Briargate clinic as of April 1st. After this date, you can find your Briargate Medical Associates clinicians at this location:

Optum Briargate
2405 Research Parkway, 2nd Floor
Colorado Springs, CO 80920

Our Denver West clinic has consolidated into nearby clinics. Find your provider at their new location.

You must fill out a medical release form to transfer your records to or from New West Physicians. View and download separate forms.

 

*For life-threatening and time-sensitive injuries and illnesses, patients should call 911 or go to the nearest emergency room. DispatchHealth shouldn’t be used in a life-threatening emergency and doesn’t replace your primary care provider.