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Informational

Welcome, Optum New Mexico patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Open enrollment

Plan ahead for 2025

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

Find a doctor and Medicare Advantage plan in New Mexico

We can help you find the right doctor and a Medicare Advantage plan that meet your needs.

Learn about Medicare Advantage plans near you

See your plan choices below. Then call us. We'll put you in touch with a licensed insurance agent who can help you find the right plan.

  • Medicare Advantage Choice Premier PPO
  • Medicare Advantage Classic PPO Medicare
  • Advantage Dental Premier PPO Medicare
  • Advantage Health Choice PPO Medicare
  • Advantage Saver Plus PPO Medicare
  • Advantage Optimum PPO Medicare
  • Advantage Access PPO Medicare
  • Advantage Balance PPO Medicare
  • Advantage Basic HMO Medicare Advantage
  • Select HMO Dual Care Plus HMO D-SNP
  • Dual Care Plus Preferred PPO D-SNP 

1-855-650-2583
bcbsnm.com/medicare

  • Gold Plus HMO
  • Gold Plus – Diabetes and Heart HMO C-SNP
  • Choice PPO
  • Choice – Diabetes and Heart PPO C-SNP
  • USAA Honor PPO

1-505-468-0500
Humana.com/medicare

  • Medicare Advantage Senior Care Plan HMO 1, 2 and 3
  • Medicare Advantage UltraFlex HMO-POS
  • Medicare Advantage AssistPlus HMO
  • Dual Plus HMO (DSNP)
  • Employer Group Medicare and Retiree Plans

1-505-923-6060
phs.org

 

  • AARP Medicare Complete HMO
  • AARP Medicare Choice PPO
  • UHC Complete Care Support (CSNP)
  • UHC Complete Care (CSNP)
  • GEHA (retiree plan)
  • Commercial (group and individual plans)

1-877-750-6971
uhc.com

Call 1-505-394-9589, TTY 711. 

Learn more and get help finding a doctor and a plan

Call 1-505-262-7000 TTY 711,  Monday through Friday, 8 a.m. to 5 p.m.

Take the next step

Discover the Optum difference

We’re one care team, dedicated to helping you get the best care possible.

Get started with Medicare Advantage

It’s time to choose your plan and get all your Medicare questions answered. Get personalized help at no cost.

Attend an event

Discover your health choices at a health fair, doctor talk or Medicare event near you.