Find your services by state
We have moved to MyChart patient portal for medical records, bill pay, and more. Find out what our change to the new patient portal means for you.
Optum Arizona
Login or sign up for our new MyChart patient portal
* MyChart can be used to message your provider, request refills, request or cancel upcoming appointments, view your medical records, pay bills, and more.
* This new patient portal is for all visits on or after October 1 (excluding Apricus, Optum Primary Care Baseline, Dobson and San Tan locations).
* For Apricus, Optum Primary Care Baseline, Dobson and San Tan locations, this patient portal is for all visits on or after December 1, 2024.
For bill pay and patient portal access prior to moving to MyChart:
* If you receive care from Optum Arizona (excluding the below locations) and your visit was before Oct. 1, 2024, please call 1-800-765-8959, TTY 711 to pay a bill.
* If you receive care from Apricus, Optum Primary Care Baseline, Dobson and San Tan locations and your visit was before December 1, 2024, please call 1-800-765-8959, TTY 711 to pay a bill.
* If you receive care from Optum Arizona (excluding the below locations) and your visit was before Oct. 1, 2024, view historical medical records here.
* If you receive care from Apricus, Optum Primary Care Baseline, Dobson and San Tan locations and your visit was before December 1, 2024, view historical medical records here.
Optum (formerly HealthCare Partners) and Optum Ambulatory Services Center (ASC)
Use this if you’re an Optum patient in LA or Orange County, or to pay a bill for an ASC visit. Your billing statement will say “Bill ID” in the upper right corner.
Formerly HealthCare Partners or AppleCare Medical Group
If you have an Optum (formerly HealthCare Partners or AppleCare Medical Group) portal account
Formerly Optum Care Medical Group
If you have an Optum (formerly Optum Care Medical Group) portal account
Formerly Optum Care Medical Group West Vista
If you have an Optum portal account and get care in Riverside, San Bernardino or San Diego County
We have moved to MyChart patient portal for medical records, bill pay, and more. Find out what our change to the new patient portal means for you.
Optum Colorado
Login or sign up for our new MyChart patient portal
* MyChart can be used to message your provider, request refills, request or cancel upcoming appointments, view your medical records, pay bills, and more.
* This new patient portal is for all visits on or after December 1, 2024.
To pay a bill for visits before December 1, 2024, use the links below to navigate to the appropriate link.
Optum Colorado in Denver (formerly NWP)
* Pay Optum Colorado in Denver bill
If you have questions, call 1-866-274-0907, TTY 711.
Optum–Colorado Springs
* Pay Optum–Colorado Springs bill
If you have questions, call 1-877-229-3448, TTY 711.
Optum Colorado in Pikes Peak area (formerly MVMG)
If you have questions, call 1-866-764-7729, TTY 711.
To view medical records for visits before December 1, 2024, visit FollowMyHealth patient portal.
Sign in to FollowMyHealth patient portal
Customer service
* For Colorado Springs and the Pikes Peak region, please call customer service at 1-719-522-1133, TTY 711.
* For the Denver metro area, please call customer service at 1-303-425-4680, TTY 711. Our representatives speak English, translation services are available.
ProHealth Physicians
Optum Florida in-person care
To pay for an in-person visit or find your patient portal, choose one of the following:
- If your bill says you had health care services prior to 9/1/24, call 1-877-807-8421, TTY 711. If your bill says you had health care services on or after 9/1/24, visit the patient portal to pay.
- Learn more about our patient portal
Have a question or need information?
We're here to help:
- For Optum Florida primary care billing questions, call 1-877-807-8421, TTY 711.
- For Optum Florida customer service, call 1-800-966-2811, TTY 711, Monday through Friday, 8 a.m. to 5 p.m. ET.
- If you prefer, email us at info.fl@optum.com. Emails will be answered within two business days.
We have moved to MyChart patient portal for medical records, bill pay, and more. Find out what our change to the new patient portal means for you.
Optum Nevada & Southwest Medical Associates
Login or sign up for our new MyChart patient portal
* MyChart can be used to message your provider, request refills, request or cancel upcoming appointments, view your medical records, pay bills, and more.
* This new patient portal is for all Optum Nevada patients including Southwest Medical Assocites, Urology Specialists of Nevada, and specialty care such as Optum cancer care, Optum lung and allergy care or Optum orthopedics and spine.
* This new patient portal is for all visits on or after December 1, 2024.
To pay a bill or view past medical records for visits before December 1, 2024, use the links below to navigate to the appropriate link.
Southwest Medical
* If you have billing questions or need to pay a bill, please call 1-800-765-8959, TTY 711.
* Sign in to patient portal for FollowMyHealth
NextGen patient portal
For patients with past care from Optum cancer care, Optum lung and allergy care or Optum orthopedics and spine:
* Sign in to patient portal for NextGen
Urology Specialists of Nevada
* Sign in to patient portal for Urology Specialists of Nevada
New Jersey (Riverside)
Serves New Jersey and Southern Connecticut:
We have moved to MyChart patient portal for medical records, bill pay, and more. Find out what our change to the new patient portal means for you.
Optum New Mexico
Login or sign up for our new MyChart patient portal
* MyChart can be used to message your provider, request refills, request or cancel upcoming appointments, view your medical records, pay bills, and more.
* This new patient portal is for all visits on or after December 1, 2024.
To view past medical records for visits before December 1, 2024, please sign in to the patient portal for FollowMyHealth.
For information, call 1-505-900-0932, TTY 711. Our representatives speak English and Spanish.
New York (CareMount)
Serves Hudson Valley, Westchester, Manhattan and Bronx/Riverdale
New York (ProHEALTH)
Serves Long Island and all New York City boroughs (Manhattan, Queens, Brooklyn, and Bronx)
Family Medical Group Northeast
Oregon Medical Group
Healthcare Associates of Texas
MedExpress
USMD
WellMed
We have moved to MyChart patient portal for medical records, bill pay, and more. Find out what our change to the new patient portal means for you.
Optum Utah
Login or sign up for our new MyChart patient portal
* MyChart can be used to message your provider, request refills, request or cancel upcoming appointments, view your medical records, pay bills, and more.
* This new patient portal is for all visits on or after October 1, 2024.
To pay a bill or view past medical records for visits before October 1, 2024, contact the numbers below.
The previous patient portal for Optum Utah is temporarily unavailable. For information, call 1-844-638-4825, TTY 711.
Unfortunately, due to system issues, online bill pay is unavailable and patient statements are currently on hold. If you have billing questions, please call 1-800-765-8959, TTY 711.
If your visit was before Oct. 1, 2024 and your PCP was Dr. Vogeler or John Moore from Sandy Family Practice before moving in to Optum, visit Healow to view prior medical records or pay a bill.
Optum Care Washington, formerly The Everett Clinic
The Polyclinic, doing business as Optum Care Washington