Customer support
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Find free and confidential support for you or loved ones 24/7. Here’s how to get help:
- Visit 988 Suicide and Crisis Lifeline
- Text "HELLO" to 741741
- Call the Suicide and Crisis Lifeline at 988 or 1-800-273-8255 (1-800-273-TALK)
- En español: 1-888-628-9454
- Suicide and Crisis Lifeline TTY: 1-800-799-4889
- Call 1-888-870-8842 for general subrogation inquiries
- See our Accident Information Questionnaire to determine whether any other party or insurance carrier may have responsibility to pay for medical treatment
- Visit the Subrogation Referral Portal to submit a new case referral or request for case information online
If you suspect an incident of fraud, waste or abuse, you have several ways to report it:
- Complete a fraud, waste and abuse submission form
- Call the customer service number on your ID card
- Medicare members reporting FWA can call 1-800-633-4227 (1-800-MEDICARE)
Are you a health care professional?
Reach out to contact our sales team or find business support today.