Customer support
To help us get you to the right support, choose a service below. For immediate help, get more specific contact details.
Health care
Get answers to questions about care and services, appointments and billing, and find care in your state.
Finances
Get help with your HSA, HRA, FSA and commuter accounts.
Pharmacy
Manage your home delivery prescriptions with our convenient, centralized platform. Get infusion and specialty support as well.
Are you a health care professional?
Reach out to contact our sales team or find business support today.
Common support questions
You can pay your bill, view your medical records, make appointments and connect with your care team—all through your patient portal.
Access your health benefit accounts—including HSA, FSA, HRA, commuter and lifestyle spending accounts.
Easily find contact information and support in your state.
Find free and confidential support for you or loved ones 24/7. Here’s how to get help:
- Visit 988 Suicide and Crisis Lifeline
- Text "HELLO" to 741741
- Call the Suicide and Crisis Lifeline at 988 or 1-800-273-8255 (1-800-273-TALK)
- En español: 1-888-628-9454
- Suicide and Crisis Lifeline TTY: 1-800-799-4889
- Call 1-888-870-8842 for general subrogation inquiries.
- See our Accident Information Questionnaire to determine whether any other party or insurance carrier may have responsibility to pay for medical treatment.
- Visit the Subrogation Referral Portal to submit a new case referral or request for case information online.
Find a VA location or community care provider. Call for support or to schedule an exam.
- VA locations and providers
- Call the main VA Contact Center at 1-877-881-7618
- Call VA exam scheduling at 1-866-933-8387