![First page of case study titled 'From transformation to triumph'](/content/hub5/transformation-to-triumph/_jcr_content/root/container/container/column_half_copy_cop/col1/o4_adaptiveimage.jpg)
Recognizing the need to stay competitive amid dynamic trends and evolving customer demands, Optum Serve made the strategic decision to adopt the Scaled Agile Framework® (SAFe®). SAFe provides a structured approach to scaling agility across the organization.