Medicare enrollment: How a licensed insurance agent can help

- My name is Cynthia Nava, and I'm a Medicare Insurance Broker. I work with all the plans and all the carriers, and I was fortunate enough to be able to meet Lynn and help her with her Medicare insurance needs.

- My name is Lynn Hall. I grew up in Seattle, Washington, and at my age, I don't get around much anymore, but I enjoy socializing with everybody. Like most of us, with ever-changing rules in insurance, I'm just totally lost and confused as to what's what.

- The dual plans are for people who are on Medicare and Medicaid. Medicare and Medicaid do not give people vision, dental, hearing aids, which all those things really affect someone's quality of life. And it can really affect them physically as well, if they are not able to afford getting those things taken care of.

- Well, it's covered my dental, my wheelchair, my prescriptions, the doctors I want to go to. It's been helpful in my whole entire health regime. And I wouldn't have known I got any of this, if it wasn't for Cynthia.

- There are a lot of things changing. And most of the time, the clients do not know that there's plans available to help them with their medical needs, their prescription drug costs, and extra benefits that are very important to them. That can go a long way when you're on a fixed income.