Your Optum Care teams are here for you
We’re committed to helping you navigate this difficult time. Most of our clinics remain open and we’re focused on ensuring that our patients have access to the care they need. If you have questions about where to get care, call our patient support center at 1-800-403-4160, TTY 711.
If you’ve been displaced and have questions regarding your coverage, please contact your health plan directly for information on what may be covered during this emergency.
Get connected to the help you need
Whether you’re looking for evacuation and wildfire safety information, access to food, emotional support or housing assistance, explore the resources below to get connected to the help you need. Our goal is to help you stay safe, informed and supported as we face these fires together.
Resources are current as of Jan. 16, 2025. For up-to-date information on resources that may be available to you, please visit lacounty.gov/emergency.
Resources and support
Key resources:
- Read safety guidelines from the CDC regarding wildfires and wildfire smoke.
- See this page from the EPA for air quality health information and other safety tips.
- Stay informed about evacuation zones, emergency alerts and fire status updates by following the LA County Emergency Management website or app, or by visiting fire.ca.gov.
Findhelp is an online directory where you can search for clothing programs in Los Angeles. Visit their website and enter your ZIP code to find local resources.
World Central Kitchen sites:
- Pasadena City College — 1570 E. Colorado Blvd., Pasadena
5–8 p.m. - St. Francis School — 200 Foothill Blvd., La Cañada Flintridge
12–5 p.m. - Arco Station, Woodbury Road — 2171 N. Fair Oaks Ave., Altadena
1–7 p.m. - Collins & Katz Family YMCA — 1466 S Westgate Ave., Los Angeles
11:30 a.m.–1:30 p.m. - Taft High School — 5461 Winnetka Ave., Woodland Hills
12–8 p.m. - Canoga Park High School — 6850 CA-27, Canoga Park
12–8 p.m.
Burbank Food Bank: burbanktemporaryaidcenter.org
Los Angeles Regional Food Bank: lafoodbank.org/find-food/pantry-locator/
The Disaster Distress Helpline (DDH) is a toll-free, multilingual crisis support service. It’s available 24/7 to anyone experiencing emotional distress related to natural or human-caused disasters. Call or text 1-800-985-5990.
Los Angeles County Department of Aging and Disabilities provides information and supportive services to older and disabled adults. Visit the website or call 1-213-291-0028.
YMCA LA is offering free childcare for TK–8. Contact afterschool@ymcala.org.
Resources include:
- Calvary Community Church — 5495 Via Rocas, Westlake Village, CA 91362
- Ritchie Valens Recreation Center — 10736 Laurel Canyon Blvd., Pacoima, CA 91331
- Pan Pacific Recreational Center — 7600 Beverly Blvd., Los Angeles, CA 90036
- Westwood Recreation Center — 1350 Sepulveda Blvd., Los Angeles, CA 90025
- Pasadena Civic Auditorium — 300 East Green Street, Pasadena, CA 91101
- Pomona Fairplex (Gate 3) — 1101 W McKinley Ave., Pomona, CA 91768
- Stoner Recreation Center — 1835 Stoner Ave., Los Angeles, CA 90025
- Lanark Recreation Center — 21816 Lanark St., Canoga Park, CA 91304
- Van Nuys-Sherman Oaks Rec Center — 14201 Houston St., Sherman Oaks, CA 91423
- Dial 211 or visit 211.org (partnership with AirBnB)
- FEMA: Download the FEMA app to access emergency shelters, emergency planning kits and alerts from the National Weather Service
Small animals:
- Agoura Animal Care Center — 29525 Agoura Road, Agoura Hills, CA 91301
- Baldwin Park Animal Care Center — 4275 Elton St., Baldwin Park, CA 91706
- Carson Animal Care Center — 216 W Victoria St., Gardena, CA 90248
- Downey Animal Care Center — 11258 Garfield Ave., Downey, CA 90242
- Lancaster Animal Care Center — 5210 W. Ave. I, Lancaster, CA 93536
- Palmdale Animal Care Center — 38550 Sierra Hwy, Palmdale, CA 93550
Large animals:
- Pomona Fairplex — 1101 W. McKinley Ave. Pomona
- Industry Hills Expo — 16200 Temple Ave., City of Industry, CA 91744
- Antelope Valley Fair — 2551 W. Ave. H, Lancaster, CA 93536